BOOKING POLICY

Sweet Cheeks is an online booking only salon, although walk ins are welcome there is no guarantee that a spot will be available. The online booking option on our website and Instagram is set up for your convenience so you can see the times available without having to wait for a response.

SAME DAY CANCELLATIONS

Our online booking system allows you to reschedule & be refunded up to 48h in advanced, if the cancellation is within less than 24h please understand that because that has taken up the chances of that time slot being booked, we will honor your appointment and reschedule it for you however we cannot refund the payment.

 

 If you have had to cancel the same day due to an emergency or personal matter please email us at: sweetcheeksinfo805@gmail.com and someone will contact you to reschedule your appointment. We only allow one same day reschedule while honoring the first payment.

 

If our online schedule is completely full and you are trying to get in that same day the easiest way to be put on a waiting list is to reach out via DM at our instagram @sweetcheeks.805.

What if the salon is fully booked and I need a lash fill?


For lashes we recommend that you always rebook before leaving your appointment to ensure that you are never in a lashless situation, rebooking for lashes in salon is the only service we do not require prepayment for.




What If I tried to cancel in advance and the online booking was down or I did not get a response?


Always remember to put your cancellation inquiries in email or DM so there is documentation and we can honor the situation using our policy guidelines.